Privacy Policy
Last updated: January 2025
WebHostya respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use and protect your information in compliance with GDPR (EU), CCPA (USA) and Colombian data protection laws.
Information We Collect
We collect information you provide directly: name, email, phone, company name and project details when you complete contact forms, request consultations or use our services.
Automatically collected data includes: IP address, browser type, device information, pages visited and interaction data through cookies and analytics tools.
We do not collect sensitive personal data (health, religion, political opinions) unless explicitly required for specific service delivery and with your express consent.
How We Use Your Information
Service delivery: To provide requested services, respond to inquiries, process consultations and deliver digital marketing solutions.
Communications: To send service updates, project information and marketing communications (you may unsubscribe at any time).
Improvement and analytics: To analyze website performance, improve user experience and optimize our services.
Your Rights (GDPR — EU Residents)
Right of access: Request a copy of your personal data we hold. Right of rectification: Correct inaccurate or incomplete data. Right to erasure: Request deletion of your data under certain conditions.
Right to restriction: Limit how we use your data. Right to data portability: Receive your data in a structured, machine-readable format.
To exercise these rights, contact us at [email protected]. We will respond within 30 days.
Regional Privacy Rights
CCPA (California/USA): California residents have the right to know what personal information is collected, request deletion and opt out of data sales. We do not sell personal information.
CAN-SPAM (USA): All marketing emails include unsubscribe links. We honor requests within 10 business days.
Colombian Law 1581/2012: We comply with Colombian data protection regulations. Data subjects have rights of access, update and deletion of personal data.
Data Security & Retention
We implement industry-standard security measures including encryption, secure servers and access controls.
Data is stored on secure servers (Supabase, AWS) with encryption in transit and at rest. Access is limited to authorized personnel.
We retain personal data only as long as necessary for service delivery and legal obligations.
Cookies & Tracking
We use essential cookies for website functionality, analytics cookies (Google Analytics) to understand usage, and marketing cookies for retargeting campaigns.
Third parties: We use Google Analytics, Google Ads and Facebook Pixel. These services have their own privacy policies.
You can control cookies through your browser settings.
Privacy Questions?
For privacy-related inquiries, data access requests or to exercise your rights, contact us at [email protected].